Return & Refund Policy
We take pride in the quality and precision of our products. If you're not satisfied with your purchase, we’re here to help.
🕒 Return Eligibility
• Returns are accepted within 14 days of delivery.
• Items must be unused, uninstalled, and in original packaging.
• Proof of purchase (order number or receipt) is required.
🚫 Non-Returnable Items
• Custom products (e.g., Cerakote finishes, engraved accessories, bespoke stands)
• Clearance or final sale items
• Items showing signs of use, wear, or modification
📦 How to Start a Return
1. Email us with your order number and reason for return.
2. We’ll respond within 2 business days with instructions.
3. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
💸 Refunds
• Once we receive and inspect the item, refunds are issued to the original payment method.
• Please allow 5–7 business days for processing.
• Original shipping fees are non-refundable.
⚠️ Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery. We’ll arrange a replacement or full refund at no cost to you.
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Custom Scrollwork Engraving
Sweeping scrollwork and silver highlights, showcased from three angles. A finished customer project by VWcustomworks.
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Custom G19X Slide Engraving
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Custom 1911 Burnt Bronze Aztec Skull
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G19 Slide Elegant Louis V
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G19 Skulls & Flame Scroll
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Spurs G19 slide
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1911 Americas 250
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Magic In Motion
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Springfield 1911 Range Officer